Privacy Policy

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Product of Australia Organization

Effective date: 27 October 2026

Product of Australia Organization (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, store, and disclose personal information through our website, label application program, events, and online marketplace when available.

Depending on how you interact with us, we may collect:

• Contact details such as your name, email address, phone number, and business address.
• Business and application information, including your role, product details, production location, and information submitted to support a label application.
• Marketplace information, such as seller account details, product listings, order and delivery details, and communications with buyers or sellers.
• Information you provide when contacting us, subscribing to updates, registering for an event, or giving feedback.
• Website usage information, such as pages visited, device and browser details, and interactions with our website.

Please do not send us sensitive personal information unless we request it and explain why it is needed.

We generally collect information directly from you—for example, when you complete a form, apply for a label, create a marketplace account, contact us, or attend an event.

We may also receive information from service providers that support our website, communications, payment processing, or marketplace operations, and from publicly available sources where reasonably relevant to our work.

We may use personal information to:

• Respond to inquiries and provide requested information.
• Review and administer label applications.
• Operate and improve our website, programs, events, and marketplace.
• Communicate with applicants, label holders, sellers, buyers, and supporters.
• Process transactions and provide customer support where marketplace services are available.
• Maintain business records, protect our systems, and meet legal obligations.

We will not use your information for unrelated marketing without your consent where consent is required. You can ask us to stop sending promotional messages at any time.

We may disclose information to service providers that help us operate our programs and services, such as website hosting, form management, communications, payment, analytics, and marketplace providers. They may use the information only to provide services to us and must protect it appropriately.

We may also disclose information where required or authorized by law, to protect our rights or the safety of others, or as part of a business transfer.

We do not sell personal information.

Some service providers may store or process information outside Australia. Before publishing this policy, Product of Australia Organization should list the countries where its relevant providers are likely to handle personal information, if those countries can practicably be identified: [insert countries, or state that no overseas disclosure is expected if that is accurate].

Our website may use cookies or similar technologies to keep the site working, understand how visitors use it, and improve its performance. You can manage cookies through your browser settings. Disabling some cookies may affect website features.

Before publishing, confirm which cookies and analytics tools the website actually uses and update this section to match.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. We keep information only for as long as needed for the purposes described in this policy or as required by law. When it is no longer needed, we take reasonable steps to destroy it or de-identify it.

You may ask us for access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading. We may need to verify your identity before responding.

Contact us using the details below. We will respond within a reasonable time and explain if we cannot provide access or make a requested correction.

If you have a concern about how we have handled your personal information, contact us in writing using the details below. Please describe what happened and how you would like us to address it. We will acknowledge and investigate your complaint and aim to respond within 30 days.

If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au⁠.

Product of Australia Organization
Email: [contact@productofaustralia.com]
Website: [www.productofaustralia.com]

We may update this policy as our programs, services, or legal obligations change. The latest version will be published on our website with its effective date.