Terms & Conditions

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Product of Australia Organization

Effective date: 27 October 2026

These Terms and Conditions apply to your use of the Product of Australia Organization website and your participation in its programs, including the label application program and, when available, the online marketplace. By using our website, submitting an application, or using an approved label, you agree to these terms.

“Product of Australia Organization,” “we,” “us,” and “our” refer to [insert the organization’s full legal name], located at [insert address].

Our organization recognizes Australian producers, makers, growers, and businesses through a label program and related cultural and commercial initiatives. The label is a private organizational recognition. It is not government certification, a government endorsement, or a substitute for any approval or license required by law.

You may use our website only for lawful purposes. You must not:

• provide information that is false, misleading, or incomplete;
• interfere with the website, its security, or other users’ access;
• use our name, logo, or materials without permission; or
• use the website to infringe another person’s rights or break the law.

We may update, suspend, or discontinue website content or features. We will take reasonable steps to keep information current, but we do not guarantee that every page is complete or error-free.

Applicants must provide truthful, complete, and current information and any documents reasonably requested to assess an application. We may contact an applicant for clarification or supporting evidence.

Submitting an application does not guarantee approval. We may approve, decline, or request further information in accordance with the program’s published eligibility criteria. Insert a link to the current label criteria here: [link].

If approved, the applicant may use the label only for the products, business, and purposes specified in the approval and subject to these terms and any label-use guidelines we provide.

Approved users must:

• use the label in the approved form and according to our current brand guidelines;
• use it only while their approval is active and only for approved products;
• keep records and supporting evidence for claims associated with the product;
• promptly tell us if information relevant to their approval changes; and
• ensure that product descriptions, packaging, advertising, and origin claims are accurate and lawful.

Approval to use our label does not determine whether a product satisfies any legal “Product of Australia,” “Made in Australia,” or other country-of-origin test. The business making a product claim remains responsible for substantiating that claim and meeting applicable labeling and consumer laws.

We may ask for further information or review an approval if we have a reasonable concern about compliance. We may suspend or withdraw label permission if the approved user breaches these terms, no longer meets the published criteria, or uses the label in a misleading way. Where appropriate, we will give the user an opportunity to respond.

Any application, membership, marketplace, or other fee will be disclosed before you are required to pay it. Insert the applicable fee schedule or link here: [link].

Unless the applicable fee terms say otherwise, payment does not guarantee label approval, marketplace acceptance, sales, or a particular business outcome.

The marketplace is planned for a future stage of the organization’s work. These terms will apply to marketplace access when it becomes available. Additional marketplace rules, seller terms, payment terms, delivery details, and return procedures may also apply and will be provided before marketplace transactions begin.

Unless a marketplace listing clearly identifies Product of Australia Organization as the seller, the seller named in the listing is responsible for the product, its description, pricing, stock, fulfillment, delivery, and handling customer issues. Sellers must provide accurate listings and comply with applicable laws.

Nothing in these terms excludes or limits consumer rights or guarantees that cannot legally be excluded or limited under the Australian Consumer Law.

Our organization’s name, logo, label artwork, website content, and other materials belong to us or are used with permission. You may not copy, alter, publish, or use them commercially without our prior written permission, except for the label use expressly approved under section 4.

Applicants and marketplace users retain ownership of materials they create. By providing us with images, descriptions, or other content for an application or listing, you give us permission to use that content to assess the application and, if approved, to administer and promote the relevant program or listing. We will handle personal information as described in our Privacy Policy: [https://productofaustralia.com/privacy-policy].

Our website or programs may link to third-party websites or use third-party service providers. We do not control their services, content, or privacy practices. Your use of a third-party service may be subject to its own terms and policies.

You are responsible for the information and claims you provide, your use of the label, and your compliance with laws that apply to your business and products.

To the extent permitted by law, we are not responsible for loss arising from inaccurate information supplied by an applicant or seller, a third party’s acts or services, or a user’s unauthorized use of our materials. Nothing in these terms excludes, restricts, or modifies any right or remedy that cannot legally be excluded, restricted, or modified.

We may update these terms from time to time. The latest version will be published on our website with its effective date. If a change materially affects an approved label user or marketplace participant, we will take reasonable steps to notify them.

You may stop using our website or withdraw from a program at any time. We may suspend or end access to a program or label use for a breach of these terms, subject to applicable law and any relevant program procedures.

These terms are governed by the laws of and the applicable laws of Australia. The parties submit to the courts of that jurisdiction, subject to any rights that cannot legally be limited.

Product of Australia Organization
Email: [contact@productofaustralia.con]
Website: [www.productofaustralia.com]